Fleet Operations Management
We provide day-to-day operational oversight for growing carriers and owner-operators. From active loads and driver coordination to dispatcher communication, documentation, billing support, and issue resolution, we help keep the operation organized, visible, and moving.
Track & Trace / Shipment Monitoring
Load Planning & Operational Support
Fleet Visibility & Systems Management
ELD & Compliance Support
What We Support
Our team works behind the operation—monitoring activity, coordinating the parties involved, maintaining accurate records, following up on pending issues, and providing the visibility carriers need without having to manage every operational detail themselves.
Need Better Visibility Across Your Fleet?
Driver & Dispatcher Coordination
Documentation & Billing Support
Issue Resolution & Escalation
Back-Office Operations Support
Track & Trace / Shipment Monitoring
Active load monitoring, driver check-ins, ETA and location verification, appointment monitoring, delay reporting, broker/customer updates, and delivery confirmation.
Driver & Dispatcher Coordination
Daily driver communication, departure follow-ups, dispatcher coordination, load-status verification, pickup/delivery readiness, and communication across operational parties.
Load Planning & Operational Support
Load evaluation, rate and route review, deadhead and mileage consideration, driver availability, appointment feasibility, equipment compatibility, and operational load approval support.
Documentation & Billing Support
BOL/POD management, rate confirmations, lumper receipts, delivery documents, invoice preparation support, missing-document follow-ups, and organized digital records.
Fleet Visibility & Systems Management
TMS and dashboard updates, unit/load status tracking, driver information, receivables visibility, operational reporting, and record maintenance.
Issue Resolution & Escalation
Coordination for delays, breakdowns, detention, layovers, appointment problems, missing paperwork, and other operational issues through resolution.
ELD & Compliance Support
ELD monitoring, driver log follow-ups, permit and document tracking, compliance reminders, operational recordkeeping, and issue escalation.
Back-Office Operations Support
Email and group-chat monitoring, broker/driver communications, TMS administration, document organization, follow-ups, reporting, and routine operational administration.
Let Jay FVA Ops handle the operational coordination behind your trucks so you can focus on running and growing your business.